Ideological Amplification

Humans are innately biased, fact is we cannot help it, we simply prefer to be in situations where we do not feel like the odd one out, we seem programmed to flock to like-minded groups. This is not anything ground-breaking or new, it's a basic human trait.

Some typical examples of like-minded groups include:

  • any religion
  • football fan
  • the mafia
  • social media evangelists
  • I used that list in a presentation/session I led at MediaCampLondon and I'm sure you'll agree, before we dig deeper, that most "specialised" groups or niches do exhibit similar personalities, or group thinking. For a rugby team to excel there needs to be a team mission, a team work-ethic, a cluster of similarity, or a company philosophy, policy. For the police force to work the individual soldiers much share a common belief of law enforcement.

    So what can we call the glue in these "packs", "tribes" "groups", "fan bases"? What term describes this commonality of behaviour, the mind-fuck of similarity? What is it then that Chris Brogan the Pied Piper of social media evangelises, what is it that Lloyd Davis the Tart of Tuttle encourages you to love, what is it that Will McInnes the Madman of Metrics and Measurement propagates, and what is it Chris Hambly the Don of the Social Media Mafia challenges you with? - Ideological Amplification is what.

    Ideological Amplification is when a belief within a tribe (niche) becomes the "norm" or "accepted" and often "expected" and is then exponentially amplified among its members. - chris hambly

    If you think for a moment, all tribes have leaders, this is age-old theory, and from that a vision or a broad ideology born. When loyal members join a particular tribe it is that vision that is then perpetuated, amplified and encouraged to the expense of a nearby tribe - to an extent. Chelsea fans are not in any way waving the ideology flag of Liverpool, for example. Or David Cameron's flock will always seek ammunition to unbalance the arguments of Gordon Brown. These frictional moments and engagements may be unstated, may even take place unwittingly as part of the ideology but they DO occur.

    Marketing

    Many years ago merchants would tout their business wares in the village market, typically to small groups, small tribes, the merchants could operate a very specific marketing message to a known demographic. When scaling was made possible through technological developments such as printed materials, and more recently radio and television, marketing moved into a more broad-based model where above the line blanket-bombing tactics become the norm, and still are, shear numbers became the model.

    The Internet now affords the rapid establishment of tribal theories once again, marketing droids (I include myself in that definition) are once again taking an interest in niche tribes, the "power" of a niche ideology, or they SHOULD be.

    You see, for a marketing person we want our products to be discussed, we want the goodness, the buzz, the positive aspects to be ideologically amplified by the tribe. Steve Jobs's gang do this for him daily. Steve's long-term brand (generational) has a fiercely loyal pack of dogs, whom will enthuse and die at the gates of computer heaven before switching brands.

    But even new brands to the game can now take advantage of ideological amplification, because The Internet facilitates rapid tribal community building. Never before have we been able to seek and find like-minded people, never before have we been able to run shoulders with vast amounts of people who bolster own own perception of an ideology.

    Let's look at more theory.

    Thomas Schelling

    1971, he published a widely cited article dealing with racial dynamics called "Dynamic Models of Segregation". In this paper he showed that a small preference for one's neighbours to be of the same colour could lead to total segregation. He used coins on graph paper to demonstrate his theory by placing pennies and nickels in different patterns on the "board" and then moving them one by one if they were in an "unhappy" situation.

    The positive feedback cycle of segregation - prejudice - in-group preference can be found in most human populations, with great variation in what are regarded as meaningful differences -- gender, age, race, ethnicity, language, sexual preference, religion, etc. Once a cycle of separation-prejudice-discrimination-separation has begun, it has a self-sustaining momentum.

    source: wikipedia.

    Dangerous stuff…

    "Once a cycle of separation-prejudice-discrimination-separation has begun, it has a self-sustaining momentum."

    This is what some theorists might call "going viral", I actually prefer to call this pathological, I find it dangerous, sure for a marketing person it can be golden, but and what expense?

    So what are we supporting here with social media adoption?

    • Increase of niche gangs
    • - as I've stated, never before have we been able to seek out such vast extremes of ideology in one place. On the Internet there are no mechanical forces preventing us to segregate, we have no house to sell, we are free to indulge in our extremism.

    • Disdain for “mainstream”which actually forces us to segregate, isn’t that good? - mainstream channels DO force us to listen, watch and be presented with multiple view points. Newspapers cover a variety of themes which may draw you, something which your niche may not, ever.
    • Adoption of tribal mentalities, actually enthused, embraced, encouraged. - Leaders will evangelise, as the Don of Social Media Mafia I do want the members to critically analysis social media, rip it up, question it, find proof, examine it, uncover theory. Chris Brogan doesn't ask this of you, he enjoys the "magic" of it. Will McInnes will want you to find metrics, he wants an industry model, he wants something to bolster and give credibility to his products. Lloyd Davis want you to socialise in public spaces and sing his anthem of Tuttle. Makes no difference what the niche is, we are all selfish and pimping our own ideologies, and if you do not roughly come into line with that, you are marginally ostracised. Debatable, but I challenge you.
    • Polarisation, amazon, knows what you like every time, you are profiled. - for each click we make on the internet we are then profiled into a category one step further, for each and every cookie and derivative of YOUR choices are made narrower. You will not be displayed products which you are never likely to buy.
    • Additional views which support your views add to your perception of correct, or right. - If you sing hallelujah to the ideology of the group, the remaining participants will praise you, pat you on the back, thus further entrenching the ideology, thus further amplifying it.
    • Critical analysis skills are taught at 3rd year in the UK University system, and even then it is only the beginning, critical analysis and stepping out of your tribe takes balls, courage and a willingness to argue. This skill is not something we are born with, it takes practise and lots of it.

      And that is where the problem lies for me, a serious lacking in critical skills within social media, a fundamental flaw in the system, cult-like blind faith is fucking dangerous, and there will be ferocious venomous spitting when opposing extremes come together.

      Look at any war, it is no different... treat your tribe with caution, tread carefully before you preach for you may be amplifying an ideology which is in fact marginalising and segregating.

      I will talk about "bridges" at a later date.

      UPDATE: 13.07.08 - So what do YOU think, am I being harsh, do you not agree, or do you sense some of this in yourself, what's on your mind after reading this?


Comments

Great post, interesting

Great post, interesting analysis of segregation, tribal behavior, leaders and followers. I particularly like the notion of disdain for the mainstream. This plays out every day as people on Twitter turn their noses up at the wildly more successful (and IT-reliable) Facebook and MySpace.

Lack of critical skills?

You say "And that is where the problem lies for me, a serious lacking in critical skills within social media, a fundamental flaw in the system, cult-like blind faith is fucking dangerous, and there will be ferocious venomous spitting when opposing extremes come together.

Look at any war, it is no different... treat your tribe with caution, tread carefully before you preach for you may be amplifying an ideology which is in fact marginalising and segregating."

I'm not at all sure what you mean by this. I agree that the internet has made tribe mentality more profound than ever, that's the bottom line of Clay Shirky's book.

I'd agree there may be a slight lack of critical skills but my fear is that it's over compensated for by everyone trying to justify what they do by "bigging it up" with a lot of 3rd year University language and stuff about polarisation, amplification & terms like "info-obesity" & the like. We're in danger of choking on our own dog food.

What works more for me is hugely simple examples of how things have actually worked, got people talking and led to eyeballs & sales as at the end of the day that's what all marketers are interested in.

We can ideologise (made up word I'm sure) and navel gaze until the cows come home, but if it's stops us from doing things, what's the point?

examples?

Hello Annie, so you agreed on two points there.

Now, what do you mean here?:

"What works more for me is hugely simple examples of how things have actually worked, got people talking and led to eyeballs & sales as at the end of the day that's what all marketers are interested in."

What sales are you referring to here?

Also

We can ideologise (made up word I'm sure) and navel gaze until the cows come home, but if it's stops us from doing things, what's the point?

What are you saying here, that you must have an ROI?

Examples

Sales of their products & services

Yes you must have some kind of ROI if you're trying to sell the concept of Social Media to people who are likely to pay you to do it for them.

If you're just selling it to a load of bloggers who aren't going to pay you, I agree that a lesser concept of ROI is needed - apart from mental ROI of gaining someone's eyeballs and brain for a few minutes.

ROI can obviously mean things like "increased awareness", "increased buzz", "increased mentions in twitter", "increased mentions in Technorati" rather than hard and fast cash.

tribes

I agree - the operative is tribes - more and more people are joining the conversation all the time and there is no more unifying single focus as there was in the beginning. the noise of real conversation is covering the repetition of the evangelists and i find conversations are less about social media and media and more about what people are interested in, what they are doing, what they are thinking about and life in general. This is good. We don't drink water because we are fascinated by wells.

Good point

Yes this is good, a very well made point.

I would like to appreciate

I would like to appreciate your efforts you have made in writing this post. We all hope the same work from you in the future as well.
May God bless you and your family

Very interesting post Chris

Very interesting post Chris thanks. Personally, this quote

Ideological Amplification is when a belief within a tribe (niche) becomes the "norm" or "accepted" and often "expected" and is then exponentially amplified among its members.

is what struck me the most. Im far from a Social Media professional or marketing bod, but i have an interest in it, growing in the last 6 months, as a user, journalist and someone who creates content online and offline. Thing is that quote of yours resonated with me in my experiences of music communities online and offline. What you said applies to a tee to how niche genres of music are incubated and then become popular with a certain 'norm' laid down as the golden rule by which the genre should be created, listened to and/or appreciated. It's uncanny, I've known it for ages but to see it worded like that it's clicked in a little further.
as for social media, I'm with the previous poster, what i find most interesting, and always have since I started hanging around on forums years ago, is the noise and how now in a sense it can be a lot more 'focused'. evangelism is all good, but the everyday life things is where I often learn the most.
anyways im tired and not even sure i make any sense. thanks though, gave me some inspiration and food for thought!

Makes Sense

Hello you.

Yes, that's a great analogy too, it is simply everywhere.

The thing is you see from a PR or marketing frame of reference it's perfect, that's what you want, your message amplified.

However, if the product is crap, you'll find negetive amplification, kinda makes PR and marketing honest to a point.

You make perfect sense.

So good to meet you too, come back more and make me type stuff?

Glad it makes sense

Yeah totally get the PR angle, i guess its not too dissimilar to what certain producers/labels/journalists want when amplifying a unified message about norms within a music genre.
Your definition got me thinking though. If there is Ideological Amplification and that leads to a certain amount of normalization within a niche/tribe, how do you break/stop it? How do you stop something becoming homogenized I guess to an extent?
Going back to the music examples, I can see clearly that there are certain labels, producers and even journalists (all of which are getting fairly rare year on year due to how the internet is helping to spread the Ideological Amplification among music fans in niche genres, but also in more popular genres) which you could argue act as a virus against the Ideological Amplification - they break away from the accepted norm, willingly or not, and in the process they either create new niches/tribes or, hopefully, stimulate interest, debate and diversity in the original tribe/niche.
Thing is then, I was trying to think back to Ideological Amplification within social media and what could constitute a virus in that case? Still not sure if im honest...

The concepts of ideological

The concepts of ideological amplification really resonated with me. When I moved from Texas to Illinois I noticed very different information coming in to me during internet searches. I always find it intriguing and a little concerning that my web history is maintained and says so much about me. I teach a class which is augmented by a standard course support system. In response to your question about how I go about diversifying the thinking in work, I have the benefit of seeing students in the classroom once a week. Therefore, I can make some judgments about the personalities and thoughts to mix it up a little. I suppose I good do a little more background analysis to learn this kind of information even in a completely virtual environment. In the face-to-face environment I am very concerned about amplification of my own ideas into students’ heads. I don’t try to inculcate or replicate little versions of me. With well and engaged virtual communities, I suppose the engagement would ward off the amplification and dampening you reference. Of course if all else fails, I set up virtual debates online asking students to select a point of view they are not familiar with. With this year being an election year this was really easy…students who told me they knew a lot about the Democratic platform were challenged to argue Republican stances.

Three phenomena derive from

Three phenomena derive from those two traits to make dissent less likely and, therefore, even more valuable to society. First, those needs for a heuristic and good will can lead to conformity even when conformity may be opposed to society's interests. A second phenomenon is termed a social cascade. These can occur as people follow the lead of opinion-setters and then others follow the followers. Think of how a clothing line becomes what every teenager must wear or how a restaurant can become the hot place to be seen. Those following the leaders can fail to disclose relevant private information about the clothing line or the restaurant that would make either less appealing for society. The third phenomenon is group polarization that occurs as the members come under the joint influence of their common group membership and beliefs. Collective decisions made under those influences can become more extreme than the position of any individual member of the group.

Ideological Amplification

Ideological Amplification When a belief within a tribe (or niche) becomes the “norm” or “accepted” and often “expected” and is then exponentially amplified among its members. - chris hambly good examples: any religion, football fan, free masons, social media evangelists (yep)..
Cool Bananas for Marketing Marketers want small niche tribes “it’s not how many, it’s who” The “power” is in the tribal belief to the product Can be considered “viral” I prefer “pathological” ;) Not cool when the amplified ideology is negative in intent. – which is often unknown at inception. A company needs a great product or BALLS, both is better!

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